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Cancellation Policies

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Cancellation Policies
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Cancellation Policies

Low season:

Cancellations made up to 15 days before entry will be charged 10% of the reservation amount.

15 days prior to the start of the entry, 50% of the amount paid will be refunded.

High season:

Cancellations made up to 60 days before entry will be charged 10% of the reservation amount.

60 days prior to the start of the entry, 50% of the amount paid will be refunded.

Packages (New Year's Eve, Christmas and Carnival):

Cancellations made up to 60 days before entry will be charged 10% of the reservation amount.

60 days prior to the start of the entry, 50% of the amount paid will be refunded.

30 days prior to the start of the package there will be no refund of the amount paid.