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Cancellation Policies

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Cancellation Policies
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Pousada Regulation
Cancellation Policies

Low season
Up to 15 days before check in, 90% of the reservation amount will be refunded.
15 days before check in, 50% of the reservation amount will be refunded.
In case of no-show, the total amount of the reservation will be charged.

High season
Cancellations made up to 60 days before check in will be returned 90% of the reservation amount. 60 days before check in, 50% of the reservation amount will be refunded.
In case of no-show, the total amount of the reservation will be charged.

Packages (New Year's Eve, Christmas, Carnival, Holidays, Events)
Cancellations made up to 60 days before check in will be returned 90% of the reservation amount. 60 days before check in, 50% of the reservation amount will be refunded.
30 days before check in there will be no refund of the amount paid.